— SQUATCH ROOFING LLC
Terms & Conditions
Updated July 2026
These Terms and Conditions of Sale (the “Agreement”) apply to products and materials (collectively, the “Products”) sold, and installation, repair, and roofing services (the “Services”) performed, by Squatch Roofing LLC, a Washington limited liability company with a place of business at 14102 NE 189th St Suite #100, Woodinville, WA 98072 (dba Squatch Roofing) (“Squatch Roofing,” “Squatch,” “Contractor,” or “seller”), for a customer (“Customer,” “you,” or “Buyer”). Acceptance of Squatch Roofing’s proposal constitutes Customer’s acceptance of this Agreement.
1. Complete Agreement
Acceptance of Squatch Roofing LLC’s proposal shall constitute acceptance by Customer of these Standard Terms and Conditions. These Standard Terms and Conditions and Squatch Roofing’s proposal shall constitute the entire agreement between the parties, and any additional terms proposed by the Customer are hereby rejected. No modification of these terms shall be binding unless agreed to in writing by Squatch Roofing. This proposal is conditioned upon the following: work to be completed in a substantial manner for the sum described in the proposal. Any alterations or deviations from the work described will be performed only upon the direction of Customer, and Customer agrees to pay Squatch Roofing’s standard charges for such work.
2. Governing Law and Venue
This Agreement and any claim or dispute arising out of or relating to it are governed by the laws of the State of Washington, without regard to principles of conflict of laws. Any court of competent jurisdiction in King or Snohomish County, Washington shall be the proper venue for any and all suits or actions brought for any and every breach of this Agreement between Squatch Roofing and Customer.
3. Customer’s Three-Day Right to Terminate
CUSTOMER IS ADVISED THAT FEDERAL AND STATE LAW ALLOWS CUSTOMER TO TERMINATE THIS AGREEMENT FOR ANY REASON WITHIN THREE (3) DAYS AFTER SIGNING IT. CUSTOMER ACKNOWLEDGES THAT THEY HAVE RECEIVED SUCH NOTICE PURSUANT TO THIS SECTION AND PURSUANT TO THE RIGHT OF RESCISSION / NOTICE OF CANCELLATION ATTACHED HERETO AS EXHIBIT A.
A deposit of 30% of the total contract value is required upon contract signing to reserve the project’s place in Squatch Roofing’s schedule. Should unforeseen circumstances cause the Customer to cancel their project prior to the project start date, a 30% administrative fee will be withheld from the deposit refund.
4. Notice to Customer (Contractor Registration and Bond Disclosure)
Squatch Roofing is registered with the State of Washington, registration no. SQUATRL766QR, and has posted with the state a bond or deposit of $30,000 for the purpose of satisfying claims against the contractor for breach of contract, including negligent or improper work in the conduct of the contractor’s business. The expiration date of this contractor’s registration is November 19, 2026, until canceled. THIS BOND OR DEPOSIT MIGHT NOT BE SUFFICIENT TO COVER A CLAIM THAT MIGHT ARISE FROM THE WORK DONE UNDER YOUR CONTRACT.
This bond or deposit is not for your exclusive use because it covers all work performed by this contractor. The bond or deposit is intended to pay valid claims up to $30,000 that you and other customers, suppliers, subcontractors, or taxing authorities may have. FOR GREATER PROTECTION YOU MAY WITHHOLD A PERCENTAGE OF YOUR CONTRACT. You may withhold a contractually defined percentage of your construction contract as retainage for a stated period of time to provide protection to you and help ensure that your project will be completed as required by your contract. YOUR PROPERTY MAY BE LIENED. If a supplier of materials used in your construction project or an employee or subcontractor of your contractor or subcontractors is not paid, your property may be liened to force payment and you could pay twice for the same work. FOR ADDITIONAL PROTECTION, YOU MAY REQUEST THE CONTRACTOR TO PROVIDE YOU WITH ORIGINAL “LIEN RELEASE” DOCUMENTS FROM EACH SUPPLIER OR SUBCONTRACTOR ON YOUR PROJECT.
The contractor is required to provide you with further information about lien release documents if you request it. General information is also available from the state Department of Labor and Industries.
5. Payment, Retainage, and Interest
Squatch Roofing’s terms of payment are due upon substantial completion from the date of invoice unless otherwise specified on the invoice. The payment terms for the project are as follows:
- 30% Down Payment: Due upon acceptance of the quote.
- 60% Payment on Substantial Completion: Due upon completion of the main roof, as defined in the scope of work.
- 10% Final Payment: Due upon gutter completion, finish carpentry, final inspection, and approval of the completed work.
Payment methods accepted include financing, check, or credit card (for amounts less than $7,500).
No retainage shall be withheld. Overdue payments shall be charged interest at the rate of 1% per month. All payments to account may be applied to particular invoices at the sole discretion of Squatch Roofing. If Squatch Roofing retains a collection agency or attorney to collect overdue payments, all collection costs, including actual attorney’s fees for consultation, trial, and appellate levels, shall be payable by the Customer.
If Customer makes any payment that is returned dishonored or unpaid (a “Failed Payment”), Squatch Roofing may charge Customer a processing fee of the lesser of $15 or the maximum amount permitted by applicable law for each Failed Payment.
6. Prices, Permits, and Taxes
Unless otherwise provided in the Agreement, prices shall be as quoted by Squatch Roofing. All prices listed in Squatch Roofing’s publications (including on its website) are intended as a source of general information only and not as an offer to sell, and are subject to confirmation by formal quotation. No order shall be binding upon Squatch Roofing until received and accepted by Squatch Roofing in its sole discretion.
Unless otherwise specified, Squatch Roofing’s price does not include the cost of any permits, or any sales, excise, use, or other taxes or fees now in effect or hereafter levied which Squatch Roofing may be required to pay or collect in connection with the work performed. All such permit fees, taxes, and other fees shall be due and payable by Customer, who shall promptly pay Squatch Roofing on demand.
7. Site Access and Handling of Materials and Debris
Unless otherwise noted, this quote is based on having good access to the project roof for rooftop delivery of materials and disposal of roofing debris directly into a dumpster from the roof. Ground dropping either the material or debris will incur extra costs at a minimum of $40 per square (100 sq ft).
Unless otherwise noted, additional layers of roofing found during the roof removal process will be removed at a minimum of $90 per square (100 sq ft).
Customer shall provide such access to Customer’s premises, roof, and surrounding areas as may reasonably be requested by Squatch Roofing for the purposes of performing the Services.
8. Structural Damage and Concealed Conditions
Squatch Roofing is not a licensed architect or engineer and has not and will not provide any architecture, engineering, or other professional services in connection with this quotation/contract. Any suggestions made by Squatch Roofing concerning methods or means of construction are based on Squatch Roofing’s experience as a roofing contractor and shall not be construed as undertaking any design responsibility of any kind.
If Squatch Roofing’s work involves replacement of an existing roof, it may be that additional work is required to install the roof correctly. This additional work may require the replacement of dry rot, damaged sheeting, damaged siding, fascia boards, and rafter tails, but is not limited to these items. Customer hereby authorizes Squatch Roofing to replace or repair any damage that may be required in order to install the roof correctly. This work will become an additional charge over and above the contract price and will be billed to Customer at an hourly rate plus materials as shown on the face of this document or $75 per hour plus materials, whichever is greater. Also, hidden layers of roofing that are detected during the tear-off process will incur an additional charge over and above the original contract price.
Squatch Roofing shall not be responsible for subsequent damage due to the structural inadequacies of Customer’s property. Nor shall ceiling damage due to vibration be Squatch Roofing’s responsibility.
This Agreement and price are based solely on the observations of Contractor at the time of entering into this Agreement. If additional concealed conditions are discovered once the Work has commenced, which conditions were not visible at the time of entering into this Agreement, Contractor will identify the unforeseen conditions, and Customer and Contractor will execute a Change Order for any additional work. This contract does not include, unless expressly specified, any mold abatement, removal, or cleaning. If mold is found existing on the premises, any cost to abate, remove, or clean shall be paid by Customer as an extra. In addition, any warranty given to the Customer under this contract does not include the cost to abate, remove, or clean mold that may be found on the premises in the future.
9. Changes to the Work (Change Orders)
Contractor’s obligations under the Agreement cannot be changed unless they are changed in writing on a separate Change Order form signed by Customer and Contractor and the insurance company as necessary and applicable (a “Change Order”). If there is a discrepancy between documents, the written Change Orders shall take precedence over this Agreement. Payment for the Change Order work is due upon execution of the Change Order. Contractor may, in Contractor’s sole discretion, require Customer to provide an additional deposit toward increased costs associated with the Change Order. Customer acknowledges that it shall be personally responsible for any changes which are not included in any applicable insurance settlement. Contractor shall have the right to stop all Work at such time as a change is requested or required until such time as the Change Order is executed by Customer. Contractor has an absolute right to reject any requested Change Order for any reason.
10. Release of Liability — Dumpster
Customer acknowledges and agrees that Contractor may place a dumpster (dump trailer) on the Property for collection of construction waste materials (the “Dumpster”). Customer agrees that Customer and Customer’s family, friends, or guests will not place any materials in the Dumpster whatsoever or otherwise interfere with, enter into, or move the Dumpster. Customer waives all claims against the Contractor (and agrees to indemnify, defend, and hold Contractor harmless) for property damage or injuries or other damages that Customer or any number of Customer’s family, friends, or guests may suffer as a result of the Dumpster. Should Customer or any member of Customer’s family, friends, or guests place any materials in the Dumpster, Customer agrees that it shall be responsible for any increased costs associated with such actions. Contractor is not liable for damages caused by acts of God, including but not limited to storms, fires, or other natural disasters. The Contractor holds liability insurance, and a copy of the certificate can be provided upon request.
11. Delivery and Performance
Delivery of Products to the carrier will constitute delivery to Customer, and Customer will bear all risk of loss or damage in transit. All delivery and completion dates are approximate.
12. Force Majeure
Squatch Roofing shall be excused from, and shall not have any liability for, any delay in delivery, delay in performance, non-delivery, or other failure to perform any of its obligations under this Agreement where the delay, non-delivery, or failure to perform is caused, in whole or in part, by a Force Majeure Event. If Squatch Roofing is delayed in performing due to a Force Majeure Event, Squatch Roofing will be entitled to extend the relevant delivery or performance date by the amount of time that it was delayed, plus such additional time as may be reasonably necessary to overcome the effect of the delay. A “Force Majeure Event” is a condition or event that is beyond the reasonable control of Squatch Roofing, whether foreseeable or unforeseeable, including, without limitation, severe weather, storm, flooding, hurricane, tornado, seismic disturbance, act or omission of Customer, act or omission of any third party, natural disaster or other act of God, fire, explosion or other casualty, quarantine, epidemic, pandemic, disease, virus, condemnation, strike, slowdown or other labor dispute or shortage, transportation interruption, theft, vandalism, riot or war, terrorism, power outage, interruption in electronic communications systems, change in law, act of government, government-mandated allocation requirements, issuance of executive order or government order, government-mandated shutdown, or unavailability of parts, materials, or supplies at a commercially reasonable price.
13. Customer’s Indemnity
Customer shall indemnify, defend, and hold harmless Squatch Roofing and its officers, agents, and employees from and against any and all claims, losses, damages, liabilities, costs, and expenses that may arise out of Customer’s acts or omissions, including, but not limited to: (a) any breach by Customer of the Agreement; (b) any violation by Customer of any law, rule, or regulation; (c) any misuse of the Products by Customer; and/or (d) any negligence or willful misconduct of Customer.
14. Security Interest
If the Products are sold on credit terms, Customer acknowledges that Squatch Roofing retains a purchase money security interest in the Products. To secure Customer’s obligations to Squatch Roofing under the Agreement or any other agreement, Customer hereby grants to Squatch Roofing a security interest in all the Products sold under the Agreement, whether now owned or hereafter acquired, and all products and proceeds thereof. Squatch Roofing may file any financing statements and send any necessary notices to perfect or protect such security interest. Nothing in this Section limits Squatch Roofing’s lien rights under Washington law.
15. No Assignment
Customer shall not assign its rights or delegate its duties under the Agreement. Any such attempted assignment or delegation shall be null and void.
16. Warranties
A copy of Squatch Roofing’s Limited Product Warranty for the Products is attached hereto as Exhibit B. A copy of Squatch Roofing’s Services (workmanship) Warranty for the performance of Services is attached hereto as Exhibit C.
17. Privacy Notice
Please review Squatch Roofing’s Privacy Notice, found at https://squatchroofing.com/privacy-policy/, which explains Squatch Roofing’s practices relating to the collection and use of your information through or in connection with the Services. Squatch Roofing’s use of your information is governed at all times by its Privacy Notice, which is incorporated into this Agreement. Through your use of the Services, you consent to the collection and use of your personal information as set forth in the Privacy Notice.
18. Consent to Electronic Contracting
Customer hereby agrees and consents to sign this Agreement electronically. Customer confirms that Customer has a valid, active email address and is capable of opening, reading, printing, storing, and saving emails and Word and PDF attachments sent to that email address. Customer hereby instructs Squatch Roofing to send a copy of this Agreement to the email address identified by Customer. Customer may request a paper copy of this Agreement by calling Squatch Roofing at (425) 371-4275 or emailing info@squatchroofing.com.
Exhibit A — Notice of Cancellation / Right of Rescission
You may CANCEL this transaction, without any penalty or obligation, within THREE (3) BUSINESS DAYS after the date you signed the contract for this transaction.
If you cancel within three business days, any payments made by you under the contract will be returned within TEN (10) BUSINESS DAYS following receipt by the seller of your Notice of Cancellation, and any security interest arising out of the transaction will be cancelled.
If you cancel after the three-business-day period but before the project start date, a 30% administrative fee will be withheld from your deposit refund as described in Section 3 of the Agreement.
To cancel this transaction, mail or deliver a signed and dated copy of this Notice of Cancellation, or any other written notice, or send an email, to:
Squatch Roofing LLC
14102 NE 189th St Suite #100
Woodinville, WA 98072
Email: info@squatchroofing.com
NO LATER THAN MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE YOU SIGNED THE CONTRACT. The date the Notice is postmarked or emailed will control.
Exhibit B — Limited Product Warranty
Squatch Roofing LLC, a Washington limited liability company (dba Squatch Roofing) (“Squatch Roofing”), shall assign to the original purchaser at retail (the “Purchaser” or “you”) any assignable warranties of the manufacturer of the roofing Products sold by Squatch Roofing to Purchaser as in effect on the date of installation, to the extent permitted by such warranties and applicable law. The manufacturer’s warranty is the sole warranty on the roofing materials themselves; the applicable coverage, duration, and terms are set by each manufacturer.
If a manufacturer does not offer an assignable warranty on a Product, then Squatch Roofing warrants that such Product will be free from defects in workmanship or material for the applicable period stated by the manufacturer or, if none, for one (1) year from installation. This warranty is given only to the original retail purchaser and may not be transferred to any subsequent buyer.
Limitation of Implied Warranties: Squatch Roofing offers no express warranties other than those set forth in this document and Exhibit C. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights that vary from state to state.
Limitations on Liability: UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, NEGLIGENCE OR OTHER TORT, OR ON ANY STRICT LIABILITY THEORY, WILL SQUATCH ROOFING BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.
Sole and Exclusive Remedy: As the Purchaser’s only remedy, and Squatch Roofing’s only responsibility, for any defect in the Product, Squatch Roofing will either, at its option, replace the defective part of the Product, repair the defective part of the Product, or refund the price paid by the Purchaser for the defective part of the Product.
How to Submit a Warranty Claim: To make a claim under this warranty, the Purchaser must provide proof of purchase and make a claim to Squatch Roofing at the address below within 30 days after the defect was discovered.
Squatch Roofing LLC, 14102 NE 189th St Suite #100, Woodinville, WA 98072, (425) 371-4275.
Exhibit C — Services (Workmanship) Warranty
Squatch Roofing agrees to perform its work in a workmanlike manner. All labor is warrantied for a period of 15 years. The warranty period shall commence upon Squatch Roofing’s substantial completion of its work. Squatch Roofing’s obligation and liability under this Limited Warranty is limited solely to repair or replacement of defective work.
This warranty covers roof leaks caused by defective workmanship and does not include roof leaks caused by:
- Acts of God or acts of terrorism;
- Obstruction or impairment of proper drainage of the roof by moss buildup, ice and snow buildup, structural “low spots,” etc., that results in leaks caused by standing water or “ponding”;
- Excessive walking on the roof and/or walking on the roof by persons who do so improperly;
- Improper flashing or sealing of any roof penetrations made after Squatch Roofing’s work has been completed (such as heating and air conditioning systems and ducts installed after Squatch Roofing’s work has been completed); and
- Any work done on the roof by persons other than Squatch Roofing.
Squatch Roofing does not warranty existing skylight lids not installed by Squatch Roofing. All liability for direct, special, consequential, or incidental damages or loss is expressly excluded and disclaimed. Squatch Roofing implies no warranty for the performance of the overall ventilation system. Squatch Roofing implies no warranty in regard to moisture and condensation and limits its warranty to repairing workmanship problems; it does not include work required that may result from moisture or condensation. We recommend inspecting the attic space regularly to check for moisture problems as part of regular home maintenance.
Limitation of Implied Warranties: THE WARRANTIES SET FORTH IN THIS SERVICES WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED. SQUATCH ROOFING EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
How to Obtain Service: To obtain service under this limited warranty, the Customer must give written notice to Squatch Roofing identifying the original work performed, the date of job completion, and the nature of the problem, within 30 days after the defect was discovered. Such written notice shall be given to Squatch Roofing at:
Squatch Roofing LLC
14102 NE 189th St Suite #100
Woodinville, WA 98072
(425) 371-4275